Privacy Policy

Last Updated: October 16, 2026

Chia Eco Technologies ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our loan tracking platform.

1. Information We Collect

• Account Data: Name, email, phone, organisation, role, and login credentials.
• Usage Data: IP address, browser type, pages visited, and time spent on the platform.
• Loan Data: Staff details, loan applications, amounts, and repayment history (as provided by MDAs and providers).

2. How We Use Your Data

• To authenticate you and manage your account.
• To process loan applications and facilitate communication between MDAs and providers.
• To improve our services and ensure system security.
• To send you service notifications (e.g., subscription renewal, loan status updates).

3. Data Sharing

We do not sell your personal data. We may share it only:

• With MDA administrators and providers as necessary for loan processing.
• With third‑party service providers (e.g., Paystack for payments, hosting) who are bound by confidentiality.
• If required by law or to protect our rights.

4. Data Security

We implement industry‑standard security measures, including SSL encryption, access controls, and regular security audits. However, no system is 100% secure; you use the platform at your own risk.

5. Your Rights

• Access, correct, or delete your personal data (subject to legal retention obligations).
• Withdraw consent for marketing communications.
• Object to processing or request data portability.

To exercise these rights, contact us at support@chiaecotech.com.

6. Cookies

We use essential cookies to keep you logged in and session tokens. You can manage cookie preferences in your browser settings.

7. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or a notice on the platform.

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